Frequently Asked Questions about Joo Casino

Joo Casino is a casino that uses the software of SoftSwiss. It has been operational since 2014, and it is owned and operated by Dama N.V. The company is registered in Curacao and is licensed by the Government of Curacao. Joo Casino offers a wide range of casino games, including slots, table games, video poker, live dealer games, and more. Joo Casino is available in multiple languages, including English, German, French, Spanish, Russian, Portuguese, Finnish, Norwegian, Swedish, Polish, Hungarian, Romanian, and Greek. Players from New Zealand can deposit and withdraw funds using NZD. The casino supports various payment methods, including Visa, MasterCard, Maestro, Neteller, Skrill, Paysafe Card, Sofortuberweisung , ecoPayz , iDEAL , QIWI , Trustly , Bitcoin , WebMoney , Yandex Money , Zimpler . The withdrawal processing time is up to 24 hours for e-wallets and up to 3-5 days for credit/debit cards and bank transfers. There is no withdrawal limit at Joo Casino. Players can contact the customer support team via live chat or email. Joo casino team gathered all the most frequently asked questions and answered them, read the answers below and find a solution to your problem!

Is Joo Casino legal?

Yes, Joo Casino is a legal and licensed online casino. The casino is owned and operated by Dama N.V., a company registered in Curacao. The casino is licensed by the Government of Curacao.

Is Joo Casino safe?

Yes, Joo Casino is a safe and secure online casino. The casino uses the latest 128-bit SSL encryption technology to protect players' personal and financial information. The casino also uses a random number generator (RNG) to ensure fair gaming.

What games can I play at Joo Casino?

Joo Casino offers a wide range of casino games, including slots, table games, video poker, live dealer games, and more. The casino also offers a wide range of jackpot games with huge jackpots.

What are the live games at Joo Casino?

Joo Casino offers a wide range of live dealer games, including Live Baccarat, Live Blackjack, and Live Roulette. The live dealer games are provided by Evolution Gaming and Pragmatic Live.

What slot machine providers are represented in the casino?

Joo Casino offers a wide range of slot games from different providers, including NetEnt, Microgaming, Betsoft, Pragmatic Play, iSoftBet, Habanero, No limit, Playson and more.

How to register at online casino Joo?

To register at Joo Casino, click on the "Sign Up" button at the top of the homepage. Then enter your email address, create a username and password, and select your currency. Finally, click on the "Sign Up" button to complete the registration process.

What is the Welcome Bonus at Joo Casino?

Joo Casino offers a Welcome Bonus of up to 100% on your first deposit. The minimum deposit for the Welcome Bonus is $20. The Welcome Bonus is subject to wagering requirements of 40x.

Can I claim a No Deposit Bonus at Joo Casino?

No, there is no No Deposit Bonus available at Joo Casino.

What other bonuses and promotions does Joo Casino offer?

Joo Casino offers a wide range of bonuses and promotions, including a Reload Bonus, Free Spins, Cashback, and more. The casino also offers a VIP Program with exclusive benefits.

Does Joo Casino offer Free Spins?

Yes, Joo Casino offers Free Spins on selected slot games. The Free Spins are subject to wagering requirements of 40x.

Does Joo Casino hold tournaments for its players?

Yes, Joo Casino holds regular tournaments for its players. The casino also offers a VIP Program with exclusive benefits.

What methods can I use to deposit at Joo Casino?

Joo Casino supports various payment methods, including Visa, MasterCard, Maestro, Neteller, Skrill, Paysafe Card, Sofortuberweisung , ecoPayz , iDEAL , QIWI , Trustly , Bitcoin , WebMoney , Yandex Money and Zimpler . The minimum deposit is $20.

What methods can I use to withdraw my winnings from Joo Casino?

Joo Casino supports various payment methods for withdrawals, including Visa, MasterCard, Maestro, Neteller, Skrill, ecoPayz, iDEAL, Trustly, Bitcoin, WebMoney, Yandex Money and Zimpler. The minimum withdrawal is $20. The processing time is up to 24 hours for e-wallets and up to 3-5 days for credit/debit cards and bank transfers. There is no withdrawal limit.

Can I play at Joo Casino on my mobile device?

Yes, you can play at Joo Casino on your mobile device. The casino is compatible with both Android and iOS devices. You can play the casino games directly in your mobile browser.

What customer support options are available at Joo Casino?

Joo Casino offers customer support via live chat and email. The customer support team is available 24/7.

How can I contact Joo Casino?

Joo Casino has a customer support team available 24/7 to answer your questions. You can contact the customer support team via live chat or email. The live chat is available in English, German, Finnish, Norwegian and Russian. The email address is [email protected]